Privacy Policy

Last updated: April 2026

1. Introduction

Mathmo is committed to protecting your privacy and handling your personal data in a safe, transparent, and lawful manner.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Mathmo services, including Mathmo Premium, standalone digital products, webinars, and our website.

By using Mathmo services, you agree to the practices described in this Privacy Policy.

2. Who We Are

Mathmo is an education company providing GCSE Maths learning resources, including subscription-based services, digital courses, and webinars.

For data protection purposes, Mathmo acts as the “data controller” for your personal data.

If you have any questions about this Privacy Policy, you can contact us at: support@mathmo.com

3. Information We Collect

We collect the following types of personal information:

3.1 Information You Provide Directly

• Name
• Email address
• Billing address (where required)
• Payment information (processed securely via third-party providers)
• Account login details
• Communication preferences
• Customer support messages

3.2 Information Collected Automatically

When you use our website or platform, we may collect:

• IP address
• Device type and browser information
• Usage data (pages visited, features accessed, time spent)
• Cookies and tracking data

3.3 Payment Information

Payments are processed securely through third-party payment providers.

Mathmo does not store full credit or debit card details on its systems.

4. How We Use Your Information

We use your personal data to:

• Provide access to Mathmo Premium and digital products
• Process payments and manage subscriptions
• Deliver webinars, courses, and learning content
• Provide customer support
• Manage account access and security
• Improve our services and learning experience
• Send important service-related updates

We do not sell your personal data.

5. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

• Contract: to provide the services you have purchased
• Legitimate interest: to improve services and maintain platform security
• Legal obligation: to comply with financial and regulatory requirements
• Consent: for optional marketing communications where applicable

6. How We Share Information

We only share your data when necessary with trusted third parties, including:

• Payment processors (e.g. Stripe or equivalent providers)
• Email service providers
• Website hosting and analytics providers
• Customer support tools

These providers are only permitted to process your data on our behalf and must comply with strict data protection requirements.

We do not sell or rent your personal data.

7. Subscriptions, Billing & Account Data

Because Mathmo operates a subscription model:

• We store necessary account information to manage active subscriptions
• We track subscription status, billing cycles, and access levels
• Failed payments may result in temporary suspension or restricted access
• Users are responsible for keeping their account and payment details up to date

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Understand user behaviour
• Analyse performance and engagement
• Support marketing and advertising effectiveness

You can disable cookies through your browser settings, but some features may not function properly.

9. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Meet legal and accounting requirements
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymised.

10. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure servers
• Encrypted payment processing via third parties
• Access control restrictions
• Regular system monitoring

However, no system can guarantee 100% security.

11. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability

To exercise your rights, contact: support@mathmo.com

12. Children’s Privacy 

Mathmo services are designed for students typically under 18.

Where users are under 18, parental or guardian consent is required.

We do not knowingly collect personal data from children without appropriate consent.

13. Third-Party Links

Our website or services may include links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

14. International Users

Mathmo primarily operates in the United Kingdom but may be accessed internationally.

By using our services, you acknowledge that your data may be processed in countries outside your own, where data protection laws may differ.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last updated” date.

Continued use of Mathmo services after changes means you accept the updated policy.

16. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact: support@mathmo.com